When Promises Are Broken: Navigating Disputes Arising from Contractual Non-Performance

Vivian Nguyen • May 31, 2025

In the bustling world of business, contracts form the foundation of countless transactions, from simple supply agreements to multi-million dollar projects. 


They are the legally binding promises that provide certainty and a framework for business relationships. But what happens when one party fails to uphold their end of the bargain?


Disputes arising from the non-performance or inadequate performance of contractual obligations are one of the most common areas of litigation. These breaches can disrupt operations, cause significant financial loss, and damage hard-earned reputations. This article explores the legal landscape of such disputes, outlining what constitutes a breach, the available remedies, and the avenues for resolution.


Understanding Breach of Contract

At its core, a breach of contract occurs when a party fails to fulfil their obligations as stipulated in the agreement without a lawful excuse. These breaches can manifest in several ways:

  • Non-performance: This is the most straightforward type of breach, where a party completely fails to perform their contractual duties. For example, a supplier fails to deliver goods, or a contractor abandons a project. 
  • Inadequate performance: This occurs when a party performs their obligations, but not to the standard required by the contract. This could involve the delivery of defective goods, the provision of substandard services, or the failure to meet specified timelines.
  • Anticipatory breach: This happens when one party indicates, either through their words or actions, that they will not be performing their contractual obligations before the performance is due.


To successfully bring a claim for breach of contract, the innocent party must generally prove four key elements:


  • The existence of a valid contract: There must be a legally enforceable agreement between the parties.
  • The plaintiff's performance: The party bringing the claim must have fulfilled their own contractual obligations or have a valid reason for not doing so.
  • The defendant's breach: The other party must have failed to perform their obligations under the contract.
  • Resulting damage: The breach must have caused the innocent party to suffer a loss.

Remedies for a Broken Promise

When a breach of contract is established, the law offers several remedies to the innocent party. The primary goal of these remedies is to place the wronged party in the position they would have been in had the contract been performed as agreed.


The most common remedy is damages, which is a monetary award to compensate for the loss suffered. This can include direct losses, such as the cost of sourcing alternative goods or services, and consequential losses that flow from the breach.


In some circumstances, a monetary award may not be sufficient. In such cases, the Court may grant specific performance, which is an order compelling the breaching party to perform their contractual obligations. This remedy is more common in contracts involving unique subject matter, such as land or a rare piece of art.


Another equitable remedy is an injunction, which is a Court order restraining a party from doing a particular act. For example, an injunction may be sought to prevent a party from further breaching the contract.


The Human and Financial Cost: Lessons from the Courts

Recent case law provides powerful illustrations of the real-world consequences of contractual breaches.


In the significant High Court case of Elisha v Vision Australia Ltd [2024] HCA 50, an employee was awarded over $1.5 million in damages for psychiatric injury caused by their employer's breach of the employment contract during a disciplinary process. This landmark decision highlights that the duty to act in accordance with contractual terms, including incorporated policies, is a serious one, and a breach can have severe financial and personal repercussions.


Another noteworthy case is Cessnock City Council v 123 259 932 Pty Ltd [2024] HCA 17. In this matter, the High Court clarified the principles of reliance damages, awarding a company significant compensation for wasted expenditure incurred in reliance on the council's promise to grant a lease. This case serves as a stark reminder of the financial risks associated with failing to honour contractual commitments.


Beyond the Courtroom: The Path of Alternative Dispute Resolution

Litigation can be a costly, time-consuming, and an adversarial process. Fortunately, it is not the only option for resolving contractual disputes. Alternative Dispute Resolution (ADR) methods offer a more collaborative and often more efficient way to reach a resolution.

  • Negotiation: The parties attempt to resolve the dispute themselves through direct communication.
  • Mediation: A neutral third party, the mediator, facilitates discussions between the parties to help them reach a mutually acceptable agreement. The mediator does not impose a decision but rather guides the parties towards their own resolution.
  • Arbitration: A more formal ADR process where the parties present their case to an independent arbitrator who makes a binding decision.


Many modern contracts now include a dispute resolution clause that mandates the parties attempt ADR before commencing legal proceedings. This proactive approach can save both parties significant time and money and help to preserve their business relationship.


Protecting Your Interests

Disputes arising from non-performance or inadequate performance of contractual obligations are a serious matter with the potential for significant disruption and financial loss. To protect your interests, it is crucial to:

  • Ensure your contracts are clear, comprehensive, and unambiguous.
  • Understand your rights and obligations under the contract.
  • Act promptly if you believe a breach has occurred.
  • Seek legal advice to understand your options and the best course of action.


By understanding the legal framework and the available avenues for resolution, businesses and individuals can navigate these challenging situations with greater confidence and work towards a fair and timely outcome.


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