Unplugged and Protected: Australia’s Right to Disconnect Laws Arrive for Small Businesses

In an increasingly connected world, the lines between work and personal life have become blurred. The expectation of being "always on"—checking emails late at night or responding to messages on weekends—has contributed to burnout and negatively impacted employee well-being. Recognizing this, the Australian government introduced the "right to disconnect" as part of the Fair Work Legislation Amendment (Closing Loopholes No. 2) Act 2024.
While this right has been in effect for larger businesses since August 2024, it is now extending to small businesses and their employees, starting on August 26, 2025.
What is the Right to Disconnect?
The right to disconnect empowers employees to refuse to monitor, read, or respond to contact from their employer or a third party outside of their normal working hours. This includes emails, phone calls, and text messages. The law provides a legal framework to protect employees from being penalised for reasonably refusing to engage with work-related communications after hours.
It's important to note that this is not a blanket ban on out-of-hours contact. The law focuses on whether an employee's refusal to respond is "unreasonable." Factors considered in this determination include:
- The reason for the contact: Is it an urgent matter or a genuine emergency?
- Compensation: Is the employee being paid to be on call or for working additional hours?
- Role and responsibility: Does the employee's role inherently require a certain level of after-hours availability?
- Disruption: How disruptive is the method of contact (e.g., a late-night phone call vs. a non-urgent email)?
- Personal circumstances: The employee's personal situation, such as caring responsibilities, can be a factor.
Why This Matters for Small Businesses
Small businesses are often the backbone of the economy, but they can face unique challenges with work-life boundaries. Employees may feel pressure to be constantly available, leading to increased stress and a higher risk of burnout. This new legislation provides a clear standard, encouraging a culture of respect for personal time.
For small business owners, this is an opportunity to review and update workplace communication policies. It’s a chance to foster a healthier, more productive work environment by setting clear expectations and ensuring that after-hours contact is reserved for genuinely necessary situations.
Contact us
With the right to disconnect laws for small businesses taking effect on August 26, 2025, now is the time to get prepared.
For employees: Understand your rights and feel empowered to set healthy boundaries. Open a dialogue with your manager about expectations for after-hours communication.
For employers: Review your current communication practices and update policies to align with the new law. Communicate these changes clearly to your team and consider training for managers on how to navigate this new right. Ensuring your business is compliant not only protects you legally but also demonstrates a commitment to your team's well-being.

Senior Solicitor
Email: kristen@hntlegal.com.au
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